Tour booking details: Lan Ha Bay Expedition on Heritage Cruise
Overview: Cat Ba Archipelago is an exotic destination with pristine beaches, secluded lagoons, coves, tropical forest and lakes. Inbound Vietnam. Contact: (+84) 962 88 76
Your travel information's
* Please enter the passenger's name as shown in the ID card/Passport (unsigned name, space between first and last name).
* Please provide full identification.
* Price for child: Please contact us for more details!
Your travel information's
* Please enter the passenger's name as shown in the ID card/Passport (unsigned name, space between first and last name).
* Please provide full identification.
* Price for child: Please contact us for more details!
Please enter accented Vietnamese so that the issue of invoices to avoid errors.
Payment method
PLEASE CHOOSE MODE OF PAYMENT
Right after you have made your payment, Vitravel shall confirm your order. Please choose your most convenient payment method as below:
Vitravel bank account:
Joint Stock Commercial Bank for Foreign Trade of Vietnam
The bank address: 55-57 Le Hong Phong street, Dien Bien ward, Ba Dinh district, Hanoi, Vietnam
Account Number: 0011004099464
Account Holder: VIET INTERNATIONAL TRAVEL AND TRADE DEVELOPMENT COMPANY LIMITED Bank Swift Code: BFTVVNVX 001
InboundVietnam accepts your payment via international credit card companies as: Master, Visa, JCB, Amex and CUP...
1. Deposits & Payment Policy:
- A deposit of 50% of the total of the tour is required upon confirmation of booking tour. You have peace of mind until 1 months before departure dates. At that point, we would require full prepayment only 60 days before departure for all services by money transfer or credit card payment with all bank transfer charges/ fees to be paid by the client.
- All the tour packages on this website operate on a pre-payment basis. Payment can be made either using a major credit card as Visa, Mastercard, JCB and American Express Credit Card, not including credit card transaction fee (Please add in 3% fee for Visa, Mastercard or 4% for American Express to the total amount of payment each time).
- After receiving your payment, we will issue the hotel voucher and/or final confirmation itinerary, which can be sent to you by email or chatting texts to you phone’s number.
- Price applies to weekdays. Reservations during peak times (Christmas, New Year, Vietnamese Lunar New Year, National Holidays) may be subject to supplementary charges. On public holidays, the surcharge will be from 20 to 30% of the tour price and the ticket price will increase.
2. Booking Amendment:
Flexibility is one of our pride. You can amend your booking when it is customized. Just contact us at tours1@vitravel.com.vn with your booking number(s). Our reservations team is happy to amend your booking(s) accordingly.
3. Cancellation Policy:
Non-Refundable:
NON REFUNDABLE deposit of USD$20 per person for hotels and air ticket booking upon services confirmation and US$ 100 per person upon the package tours services confirmation
Cancellations timeline will be charged as follows:
- 60 days prior to the arrival date: Non Refundable deposit charge and the cancellation fees applied by the concerned services suppliers such as flight company, boat company, train, hotels… in accordance with their cancellations policies if any.
- 59 – 31 days prior to arrival date: Cancellations fee of 30% per group/booking and plus the cancellation fees applied by the concerned services suppliers such as flight company, boat company, train, hotels… in accordance with their cancellations policies if any.
- 30 days – 15 days prior to arrival date: Cancellations fee of 50% per group/booking plus the cancellation fees applied by the concerned services suppliers such as flight company, boat company, train, hotels… in accordance with their cancellations policies if any.
- 14 – 7 days before arrival: Cancellations fee 70% charge plus the cancellation fees applied by the concerned services suppliers such as flight company, boat company, train, hotels… in accordance with their cancellations policies if any.
- Less than 7 days before arrival Or No show: 100 % charge per group/booking.
*** Nonrefundable deposit and banking service fee will be forfeited in all cancellation cases.
4. Refund of Unused Services:
No refund will be given for any unused service after the trip has commenced.
5. Liability:
ViTravel is not responsible for any loss, injury or damage sustained by passengers. Additional expenses incurred due to delays, accidents, natural disaster, political actions, and unrest must be borne by the passengers. Passengers are required to have full travel insurance.
6. Travel Insurance:
- Travel insurance is not included in your tour price. It is the passenger’s responsibility to verify whether his/her local health insurance carrier provides coverage while traveling. Please contact your insurance carrier for details.
- ViTravel strongly advises that you purchase a comprehensive travel insurance policy to cover all aspects of your tour: the loss of deposits through cancellation lost of baggage and personal items, personal injury and death. A waiver must be signed if insurance is declined